101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

This book is one of the most comprehensive HR and leadership related books I have ever read! It provides excellent examples and simplifies many tough conversations managers hate to have with employees, but now can feel empowered and confident having them with the strategies and information in this book. It is a must read for every HR manager and person in a leadership position!

This book for me was a rare gem that changed how I view confrontation. I am generally a non-confrontational person and will deal with a lot of pain and anxiety rather than naming an elephant or making someone feel uncomfortable by calling out the things they need to improve. However, this book demonstrated many ways that confrontation was almost always necessary given the circumstances, yet didn't have to be negative or hurtful or accusatory. One of the important things he mentions is that it's not just what you say, but how you say it, and goes into detail about the legal issues you might run into, as well as methods for saying something constructive without the other person losing dignity. It was just really helpful to me to view these conversations, play out the many different ways that they might go, and have a solution or a conversation to have against many possible outcomes.After reading this book book, I have done a complete 180 in terms of my ability and willingness to address things that are wrong or that need improvement. Some people might read this book and say that it's all pretty intuitive and that much of it is "no-DUH" material, but I found it to be very helpful. If you are someone who generally does not approach others well or fears tough conversation based on how they might go wrong or how the other person will feel [about you], then this book will be very helpful. However, I also think that even seasoned professionals will glean something useful out of it.

This is a great book. The writer comes at issues from both legal concerns along with including positivity in language. There are a lot of books like these out there (and I have purchased many of them) and I find myself going back to this one when looking to gather my thoughts.

This is my go to resource as an employee relations professional hands down. I have read this book, marked my favorite sections, dog eared and shared this to no end within my practice as an HR Professional. The feedback I receive from many new and seasoned leaders is that the biggest barrier to having difficult conversations is a strong understanding of how to start the conversation and how to craft the message. This book is a perfect solution, providing the right amount of guidance to enable (but not remove responsibility from) leaders to develop talking points and have a solid plan to address issues when they occur. I use this resource often as a gift for leaders and HR Pros when I am speaking and as an onboarding tool within my own team. Truly worth the investment, and will even inspire and develop your own critical thinking process when coaching your leaders.

As a first-time manager, I have found it extremely helpful and beneficial in navigating my new role. I have been utilizing the insights and strategies outlined in the book extensively, and I must say it has significantly contributed to my growth and development as a manager.

Must have for any supervisor, manager, director or individual in an executive position. Lots of great tips and advice that will help in a variety of office situations.

Good book. the contents are good and useful. I recommend this book in case you need to have a general information

Wonderful read. I bought this book because I have a problem subordinate and we needed to have difficult conversations with her. Luckily, she left on her own. Yet I kept reading the book. I'm gladni did! It covers a WIDE range of conversations you may need to have with your subordinates in a very delicate way.