Description: Training Tools Usage Manual Please read this manual carefully before using. Thank you for purchasing our product. Professional Design Theory makes the products with high-definition, high-fidelity voice communications and completely solves the energy loss, away from Electromagnetic interference. So that it makes the performance of the products more stable. Possessing it is your smart selection. Features: 1). 0 loss for signal input & output 2). Standard RJ9/RJ10/RJ11/RJ22 input (Optional) 3). Two Standard RJ9/RJ10/RJ11/RJ22 output 4). Cable with 30cm length 5). Double-call dual-control mute function, used for Call Center, training new staff or monitor. 6). Also can use one interface independently to have the original headset or speaker closed. Installing & Operating Instructions 1. Installing Schematic diagram(See above ) 2. Telephone/ Computer connection 2.1 If used on the telephone of Call Center, please connect the RJ11 on the device to the headset of the telephone. 3. Connect headset cable. 3.1 Single headset cable usage: connect the headset cable to any headset interface on the device. Press corresponding ¡°MUTE¡± button if needed. Press ¡°MUTE¡± button again if regain call. 3.2 Dual Headset usage (Training or monitor): connect the headset cable to the headset interface on the device, then both persons can hear the comfortable and pleasant voice and also can speak to each other in the mean while. Press corresponding ¡°MUTE¡± button if you don¡¯t want other side to hear you monitoring the conversation of both sides. Press ¡°MUTE¡± button again if regain call.
F**1
Fired Up reviews - operator headset splitter
Easy way to convert a telephone into 2 independently muted lines for double jacking in a call center. -1 star for no clear indication on the device for which line is muted or live.
S**D
Works great!!!!!
Ok, normally I do not write feedback but when I do I'm drinking Dos Equis and giving 5 stars. I'm using the mute button with my At&t CL29240 and plantronics 530 wireless headset. The At&t native mute does not work with the heast only with handset and speaker functionality.
B**K
works just fine, helps with new employee training
Low cost, works just fine, helps with new employee training.
R**K
Great training tool
This was bought as a training tool in a 911 call center. It's worked perfectly for the week we've had it. Hopefully it lasts quite a while. The only issues have been operator error - momentarily forgetting to unmute the trainee's phone.
A**R
Five Stars
Great item!
H**Y
Maybe works on headset only and not with handset
I works on Jabra headset but not with Mitel handset.
C**.
Five Stars
awesome
P**N
mic portion weak, Speaker function great
Mic relay to weak to send sound over phone lines, Speaker portion worked great. Hoped it would work but not enough to be useful.
Trustpilot
2 days ago
3 weeks ago
