The Art of Adaptive Communication: Build Positive Personal Connections with Anyone

I was intrigued by the skills introduced in this book. This book will show you how to improve your communication skills and adapt your communication to fit the person you are speaking to. Incredible! I can't wait to learn more about the Process Communication Model introduced in this book. For anyone looking to get an edge up in their career, this book is for you!

The book is well structured and a good help for those who work with PCM. I don't think it should be used by novices or to learn from scratch. It is better structured than the older book on PCM.Excellent book for people who do coaching or who want to understand others better.