Where can I find covers for it, given its unique shape?

Honeydew Sleep’s bamboo pillowcase for their Scrumptious side sleeper pillow may work. They sell it separately. You could compare measurements to see if they are compatible. I love it!! Good luck!:))

Where is this pillow made??

Made in China according to the tag on the pillow. And there's no Oeko-Tex certification on the label or any indication of anything organic. The company is not listed on the Oeko-Tex website as having a certification even though Eli and Elm uses the Oeko-Tex logo on their website. They claim to have a storefront in a strip mall in Bloomfield, CT, but I can find no store hours, and the phone number is just an 800 number. The BBB listing says it's in the process of being revised, so the reviews have been taken down.

Do I need to let my pillow air out before using? It has an odor upon opening. I don’t understand why some say it has an odor and others don’t.

It has a strong odor, which I think is latex. I've been airing it out for a week, and it still smells. At first I was not concerned because I thought it was Oek-Tex certified to not have harmful out-gassing. However, even though the blurb says Oeko-Tex certified, the pillow itself doesn't have any certification label on it -- not oeko-tex or organic. I looked it up on the Oeko-tex website and there were zero results for certifications earned by this company. I should have done more research before I bought this thing directly from Eli and Elm.

Mine is too flat, no enough fill. How do I get more file? I assume this would be provided by the manufacture/supplier at no additional cost. ???

SO Why $140?!?!..So heavy, it doesn’t hold its shape and goes flat, ZERO SUPPORT. I get newentor pillow as a gift from my partner. The shape supports my neck through the night and I've honestly felt more comfortable when I wake up.

Desertcart Logo

Deliver to Trinidad and Tobago

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🛌 Sleep smarter, not harder — the side sleeper’s secret weapon!

PREMIUM SOFTNESS - Crafted with a smooth cotton-polyester-spandex blend cover and a 75% latex filling for luxurious comfort that even pets adore.
CERTIFIED SAFE SLEEP - OEKO-TEX certified, free from harmful chemicals, so you can rest easy knowing your pillow is toxin-free.
HYGIENIC EASY CARE - Removable interior liner and cover are machine washable, ensuring fresh, clean sleep every night without hassle.
CUSTOMIZABLE FIRMNESS - Easily unzip and adjust the latex & polyester filling to find your perfect sleep support—soft or firm, your choice.
ERGONOMIC U SHAPE DESIGN - Specifically engineered to cradle side sleepers’ head and neck, promoting spinal alignment and reducing chronic neck pain.

The Eli & Elm Ultimate Side Sleeper Pillow features a unique U-shaped design tailored for side sleepers, adjustable latex and polyester filling for personalized firmness, and a removable, washable cover made from premium cotton blend materials. Certified OEKO-TEX for safety, it offers targeted neck pain relief and superior spinal alignment for a healthier, more comfortable sleep.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.