Review George Eckes puts the message even more succintly in his book ... he uses the six sigma approachthe elements of superior teams.(The Independent, 5 April 2003) Read more From the Inside Flap In his previous two books on the subject, The Six Sigma Revolution and Making Six Sigma Last, George Eckes examined the strategic, tactical, and cultural implications of Six Sigma while providing expert guidance on successful implementation. Now, in Six Sigma Team Dynamics, Eckes addresses perhaps the most vital component for success with the popular quality improvement methodology-team dynamics. Successful completion of Six Sigma team projects depends on functional, collaborative teams that efficiently apply a methodology for defining, measuring, analyzing, improving, and controlling processes. When Six Sigma fails, it most commonly does so not because the methodology is flawed, but because of the dynamics of the team implementing improvement. Good team chemistry depends on the clear delineation of duties and responsibilities of members, on expert leadership abilities, and on excellent project management skills. With Six Sigma Team Dynamics, you'll learn how to achieve those objectives and build functional, effective, and efficient teams. You'll vastly improve your team dynamics with: * Greater knowledge of team member roles and responsibilities * Well-defined team goals and objectives * Guidance for creating vibrant agendas * The five major decision-making methods * Keys for establishing ground rules for effective meetings * Common quality tools for achieving team efficiency * Methods for dealing with maladaptive behavior among team members * Essential project management skills and tools To help you avoid costly mistakes, you'll follow a fictitious yet realistic team as it traverses the peaks and valleys of Six Sigma project work. You'll learn basic leadership and project management skills to foster positive behavior and eliminate negative behavior-dodging the landmines that commonly sabotage group chemistry and cooperation. Six Sigma can improve your processes, your profits, and your level of business success, but only if the individuals within your teams work well together. Six Sigma Team Dynamics is the only resource specifically dedicated to solving the problems of teamwork and cooperation, ensuring that your Six Sigma program will make your company stronger, leaner, and more competitive. Read more See all Editorial Reviews
R**I
Insightful!
This book is one of the few thorough, detailed, systematic guides to team leadership in the context of Six Sigma. Those assigned to lead or participate in Six Sigma teams will find it hands-on practical and consistently useful. To use this specific approach to team management, you need to be familiar with the Six Sigma concept and process already. Then, this straightforward, explanatory manual will take you step by step, list by list, through the task of facilitating a successful team, from establishing a plan to dealing with problem personalities. It isn't exactly juicy reading, except for the lively illustrative anecdotes, and the grammar is occasionally awkward given the jargon involved, but this focused package of instructions will help you get the job done effectively and efficiently. We recommend it enthusiastically to managers who are embarking upon, or already involved in, a Six Sigma team management process.
L**S
Eckes Fills Critical Void in Six Sigma Literature
Whether new to Six Sigma or working in an established deployment, this book is for you. Until now, no books have confronted the Six Sigma Team function issue head on. Kudos to George Eckes for identifying this critical gap and plugging it!As an established deployment leader at a large firm, I can attest to the fact that team dynamics is one of the biggest factors in success or failure of Six Sigma projects. Eckes' book is an easy read, using a fictional team throughout that keeps the reading light and interesting, while imparting valuable tools and techniques to improve your teams. From clarifying roles and responsibilities of team participants to providing specific intervention techniques for maladaptive behaviors, this book is packed with things you can use today. No matter what role you play on a Six Sigma team - Champion, Black/Green Belt, or Master Black Belt - you will find keys to better team interactions to allow you to deliver the results your company needs to succeed.Terrific bonuses include common pitfalls in team dynamics you should avoid, a list of 95 questions champions should ask their project teams and tools templates you can put to work to improve your information flow.This book is now required reading for all our Master Black Belts and soon to be incorporated in to our Champion eduction. If you want to improve your team's results, I highly recommend this book.
R**I
Insightful!
This book is one of the few thorough, detailed, systematic guides to team leadership in the context of Six Sigma. Those assigned to lead or participate in Six Sigma teams will find it hands-on practical and consistently useful. To use this specific approach to team management, you need to be familiar with the Six Sigma concept and process already. Then, this straightforward, explanatory manual will take you step by step, list by list, through the task of facilitating a successful team, from establishing a plan to dealing with problem personalities. It isn't exactly juicy reading, except for the lively illustrative anecdotes, and the grammar is occasionally awkward given the jargon involved, but this focused package of instructions will help you get the job done effectively and efficiently. We recommend it enthusiastically to managers who are embarking upon, or already involved in, a Six Sigma team management process.
R**S
Six Sigma Team Dynamics
Six Sigma Team Dynamics: The Elusive Key to Project Success Is an excellent book that should be used as a tool for building good six sigma teams and overcoming the difficulties that are often a part of working together. There are many good ideas for supervisors, managers and team leaders.Richard
A**R
Great book to build great six sigma teams !
This book is a must read for everyone who works on projects...George Eckes explains how meetings could be drastically improved, how to prepare a meeting, how a project should start, live... What are the important check-points...I have personnaly used the methods described in this book and I'm now totally convinced that a team well driven can boost the performance a lot higher than initial assumptions...Don't miss it, it's a great opportunity to learn more about human aspects of six sigma...
G**S
A Must for the Library
I really enjoyed reading this book. It flows easy and the concepts are practical. This book makes helps put the team side of Six Sigma into focus. There are plenty of tools books, but few to help the team leader (Black Belt) deal with the facilitation side of the project. The examples and recommendations are a great help. I consider this a must for a good Six Sigma library.
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