Product description Fringe colours available: Blue, Red, Green, White Legal Disclaimer Return policy Ultimate-Line Team want you to be delighted with our products, so if you receive an item that you are unhappy with please return it to us within 30 days of receipt for a full refund of the goods value or exchange. We regret refunds cannot be given for personalised products unless the product is defective - Under the Consumer Rights Act (which replaced the Sale of Goods Act in October 2015) personalised items can not be re sell. Every care must be taken to ensure the product is returned in reasonable condition. Please note, however, that we are not liable for the cost of returning goods to us unless the goods are defective or have been sent in error. Refunds and exchanges may only be processed when the returned item has been received by us. We recommend that proof of dispatch is obtained in case of loss in transit. Please check your item carefully after receiving it for any damage or errors. After 30 day period we can't accept returns and issue refund. We are not responsible for any spelling mistakes made by buyer. Personalised items If you require sample picture please ask to avoid misunderstandings. Please note that sample picture must be created and confirmed by the buyer before printing - it will delay dispatch by at least one working day. After printing all pictures will be deleted as we do not share them with any third party companies. Exchange/Refund policy. Ultimate-Line offer item exchange free of charge but buyer is responsible for sending item for exchange and return postage costs. Also buyer is responsible for re-sending P&P costs. In situations where the item has been returned in a different condition, used or damaged ( due to poor packing ) we regret to issue refund or exchange. Please make sure your package things properly. If buyer causes damage to the goods, buyer will brake legal duty to take care of the goods. Buyer may have to pay compensation to Ultimate-Line Company. What if item received is damaged? We must be notified within 14 days. After verification process - Ultimate-Line will issue refund/partial refund or exchange item if possible. Ultimate-Line offer a full refund if the buyer has canceled the purchase within 30 days after they've received the item, and return it in 14 working days. Ultimate-Line will issue the refund within 14days after the contract has been cancelled and item returned.
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