EpsonEcoTank ET-4850 Wireless All-in-One Cartridge-Free Supertank Printer with Scanner, Copier, Fax, ADF and Ethernet – The Perfect Printer Office - White, Medium

The media could not be loaded. This is my first Epson. And I want to share the full story of how we semi-accidentally ended up with this awesome brand of printer. It's pricey but so worth it. I waited about a month to write this review.Backstory:Originally, we had an HP 2540 inkjet printer that was supposed to be compatible with airplay but was plagued with connection issues for most of its usable life.It was probably about 10 years old by the time we replaced it, but the issues began about a year or two after owning it. And the issues got worse when 5g was rolled out. It seemed like it was only compatible with 2g.Why HP Sucks:I work from home and normally directly connect to ethernet to ensure that my speeds are as high as possible.However, to use the old HP Inkjet, I had to turn on wifi from my Macbook (on top of ethernet) and use stupid HP apps as a go-between to bridge the connection. I'm no computer scientist, but even I can recognize poor design and a technological bandaid when I see it.And don't even get me started on how fast it blew through expensive ink cartridges. $50-60 for black $50-60 for tri-color. You print 20 pages of normal printing and it starts saying you are low on ink. That's way too much, mkay?Eventually, it got to the point where I had to do factory resets nearly every time I wanted to use it. Also, the paper feed tray hinge hooks had broken, and the tray was literally being held together with duct tape. It was stored in one place, rarely moved, and when it was moved, it was done so gently. I think the hinge broke because the plastic just got old, cracked, and dried out.Why Bought another HP and Then Returned it, Before Buying this Epson:I am a longtime Apple person. Tend to default to buying items that are vetted/sold by Apple when they are connecting to other Apple products. And, unfortunately, the Apple store recommended the HP Envy.Literally the day I unboxed the HP Envy, it was giving me the same connection issues as the old HP inkjet. That's when I realized it wasn't the wifi compatibility. Nope. HP is just poorly-designed, ink-guzzling garbage.Research Methods // Pros and Cons:I discovered it with internet research (ranking criteria: NOT HP, compatible with PC and Mac, customer ratings, and price per print). It came down to a few different Epsons and a Cannon, but the reason this Epson won was that it has affordable ink and the ink lasts a long time.Why this Printer Rocks:1) Ink is relatively cheap by competitor comparison2) Ink lasts a really long time3) it automatically prints double-sided. This blew my mind, because I didn't need or pay attention to this feature, but now I can't imagine not having it. It's saving so much paper!!!4) Print quality is effective for basic print needs. Prints text without white lines.5) Installation was easy and it worked as expected from day one.6) It receives print jobs without me needing wifi on my macbook7) it prints easily from my iphone8) Print speeds are much faster than Inkjet 25409) Paper tray location is under the printer, which means you are not leaning a paper tray against a wall. And it probably won't crack apart like the plastic hinges did on my old printer.10) Replacement Ink is easy to install in the reservoirs. Because you get a reservoir for each tri-color, your color printing will implicitly last longer. And there are aftermarket options for ink.11) You will save so much paper. Good for the environment and your budget.Possible Negatives:1) The initial setup was long (plan on at least 30 minutes to install firmware and test print quality). You are warned not interrupt the setup process, because it could mess things up. Follow directions and you will be fine.2) The print quality test print will test your patience, especially if you have a hard time seeing. This is because it will generate a list of shapes and ask you which ones printed correctly. You then punch in the number on the printer to confirm alignment. The messed up shapes are only messed up by a millimeter of difference. So it can be hard to see the differences.3) Photo-quality printing does not appear to be its strong suit. However, printing at pharmacies or online is so cheap. Just do it there.3) It's a little bulky height-wise, but fits on top of a standard bookshelf.4) Price is high/prohibitive. But you get what you pay for. I truly believe this is a quality product and you will save money over time because of the efficiency of ink use, low cost of replacement ink and efficient use of paper through automatic duplex printing.

It came well packaged and in good order. A lot of packaging tape to remove but not a big deal. The set up takes a little while but is straight forward if you scan the QR code on the Set-up instruction sheet. It will guide you step by step on your phone. Filling the ink tanks was easy and the system to perform it is good (no mess) since not one drop was spilled anywhere. After completing the set up, it will ask you to perform the printing alignment, which takes another few minutes, but is critical if you want quality print outs. If you are setting up with WiFi functions through your network, it is critical to then go to your router settings and set up an isolated, static IP Address (DHCP IP reservation) for the printer. If not, you may have periodic interruptions of connectivity causing frustration and constant re-booting your pc and router. You can find out how to do it by researching online. The feeder is kind of touch and go, but once you figure how to best set up the sheets, it works ok. Yes, it is a little bit noisier than I’d prefer, but that doesn’t bother me too much. I’m more concerned about the quality… which is good, again, if you set the alignment process per instructions. The ink appears to last a good while. I’m sure I’ll save money over time vs the costly cartridges on my “retired” unit. I will use only Epson oem ink since it’s not too costly and I don’t want clogged nozzles, and/or cheap ink runs on my documents. The Epson ink dries instantly and is good quality. The printer functions work perfectly, as well, from my iPhone when connected to the home network.

Best home printer I've ever owned. Paper doesn't jam, quality of print very good. But best of all no more expensive ink cartridges that do not last long or dry out. Easy refill process by putting bottles of ink over each ink well. Easy to load paper like professional business printers. The only criticism I have is the display screen is very small. Hopefully after using it for setting up the printer, I won't need to use it very often. Otherwise I'll need a magnifying glass to read it.

DO NOT PURCHASE THIS PRODUCT!!! We purchased 3 Epson ET-3850 printers because after purchasing 1, we loved the product. The ink was inexpensive and easy to fill. The quality of the printing is pretty good too! 2 months after using the product, we are getting an error “WiFi error occurred. Contact customer support” on all 3 printers. They are all 3 in different buildings. The only way they will work is with a cord and sometimes it won’t even work with the cord! It was kind of hard to find an actual phone number for customer support and it is a long distance number. I have contacted them 6 times. You have to call separately for each product you have even though we have 3 identical products. The customer service representatives are very hard to understand. The last one I spoke with was very hard to understand and also couldn’t understand me very well. After phonetically spelling my billing and shipping addresses several times, I asked if there was an American there that I could speak to. She put me on hold and did not return to the phone. I’m sure I have spent at least 2 hours over a few days on the phone with Epson Customer Support and still have no resolution!