Proform Carbon Treadmills: Treadmills for Walking and Running with Built-in Fan and SpaceSaver Design

I was pleased to say that my treadmill arrived a week early. It was packaged very well. UPS did some damage to the outside of the box but it had no impact on the product inside due to its packaging. My one complaint was in regards to two metal pieces that were tie wrapped to the legs. They looked like they were a part of the treadmill however there was no mention of the pieces in the owners manual. An hour long phone call with customer service advised me that they were packing material and could be discarded.Overall the product went together relatively easy. The owners manual was easy to follow.Putting the treadmill through its paces showed to have a great incline ability (very smooth). The treadmill is well built and rather heavy duty in that our larger members of the family that use it comment that it is very stable and does not move at all.I find the value of what I paid for what I received was a good value. I would give it 5 out of 5 stars!!!!

Only a few weeks in but working flawlessly. The assembly took about 1.5 hours and I liked there were spare screws, etc. just in case. It's a tad heavy so plan on utilizing furniture movers or have a second person helping out. The calibration was easy and the unit has already gone through a second, automated incline calibration. We really like the speed adjustments in .5 increments. Overall it's very nice, feels very stable and works great.

The running belt is only 18” wide. Zoom in on photo and you’ll see. Otherwise it’s a great machine for quality and value. Fine for walking and maybe a slow jog. Assembly is not too bad. All tools included and it takes 2 people that can handle the weight and the instructions. The controls are straightforward and easy to figure out. Also uses iFIT but I have no interest in that. Very sturdy unit and comes with a good motor.

I just took delivery of this treadmill, and I couldn't wait to start using it. Please note, the package that you will receive is very big and very heavy. The packaging was great as it perfectly protected my purchase. Unpacking the treadmill was straightforward, and it comes with a very useful assembly tool set and an excellent assembly instruction manual.It is possible to asemble the treadmill by yourself, but a second pair of hands is very helpful when attaching the righthand upright. Fast forward about 75 minutes and the treadmill is ready to use. The built-in wheels help moving it, that is for sure.The running deck is very long, which is what I wanted, but its folding feature helps with storage.You can use external programs connected via Bluetooth if you want to, or you can use the manual settings. Adjustment of speed is very simple and fast to take effect. The increase in incline is equally simple and quickly applied and the electronic display is large, clear, and can be brightened or dimmed at your preference.I have had a Pro-Form treadmill before and it was good, this is definitley an upgrade, and it is very good quality. I am 6'2" 250lbs and this treadmill is perfect for my needs.

Box had some heft. Glad my son helped me out. Setup was no problem as the instructions were written well. One message to support as I had two parts I couldn’t identify. Ended up they were extraneous and weren’t meant to be in the box (whew). As far as the treadmill, my spouse loves it for her steps. Not over engineered. Easy to use. Solid performance. We have an entertainment center in the exercise room so no need for a screen or subscription.

TLDR: Treadmill works fine in manual mode but if you are looking to purchase for the automated ifit trainings look further. App constantly crashes and customer support sucks.I purchased this specifically for its ability to run ifit running programs that automatically control the treadmills speed and incline. My first 10 attempts to get them to work together left me with no choice but to reach out to ifit customer support (which frankly they shouldn’t even be allowed that title because there was no support provided).The treadmill and ifit would connect fine, then I would choose a program, start the workout, and all worked great until the warmup was ending and the main video playing. At that point the app would consistently crash within a quarter second and send me back to the iPhone/ipad Home Screen. I tried on multiple devices, confirmed I had solid WiFi running 350MB up/down, unplugged and plugged the treadmill back in, deleted the app and reinstalled, etc. It was at this point I went to ifits website and hit the chat option. Their chat bot told me to try resetting the treadmill to factory settings. I went through every page of the owners manual, no instructions how to do this and the bot didn’t provide me a link or anything helpful to instructions so I was forced to reach out to CS. Started with 1 department then was juggled to another after a long wait. It became very clear that agent had no familiarity with the product or the software. For example, 45 min into this he admitted he thought this was a treadmill with a video screen that was built in (not one you needed an iPad or similar to connect with). Now bear in mind this is 45 minutes of me explaining the exact issue and that I have tried several different iPhones/ipads, and I had provided both the model and serial number of the treadmill. The call ended with me being told he hoped the device would team would find a resolution and add it into the next app version update. REALLY??!! No timeline for that or guarantee but he could offer me 2 months free of ifit subscription. Ummmmm, how about a refund since yall are selling a service that doesn’t actually work as advertised.Thanks ifit for wasting a couple hours of putting together a treadmill and then at least 4 hours of frustration with your product and lack of support.If you just want a treadmill for its manual functions then this one is fine but if you are wanting it for the ifit programming then maybe the ones with the built in screen work better or a peloton (I don’t have any experience with either of those options so best of luck).