Can this device connect to both Apple and Android phones at the same time?

Due to Bluetooth chip limitations, while it is compatible with both systems, it can only be paired with one phone at a time. (All item finders in the market now can only pair with one device only)

How does it track the location?

The device uses its Bluetooth chip to be detected by nearby phones, and the location is then updated through either the Apple Find My or Google Find My Device (Find Hub) network.

How long does the battery last?

The battery lasts approximately 8–12 months, depending on how frequently the device is used.

Can it be tracked by both Apple Find My and Google Find Hub simultaneously?

No, it can only be linked to one ecosystem at a time — either Apple Find My or Google Find My Device.

How accurate is the location tracking?

The location accuracy is within 5 meters.

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Description

🔍 Never lose track, always stay connected.

PRECISION SOUND ALERTS - Instantly ring your lost items within 500ft to reclaim your peace of mind.
PRIVACY FIRST ENCRYPTION - Your data stays yours—anonymous, encrypted, and never stored externally.
RUGGED WATERPROOF DESIGN - Built to brave splashes, rain, and brief underwater adventures effortlessly.
REAL TIME LOCATION SHARING - Keep loved ones in the loop with continuous, secure location updates.
SEAMLESS I OS ANDROID PAIRING - Switch devices without extra purchases—one tracker, endless possibilities.

The MiTag Duo is a sleek, ultra-thin Bluetooth tracker compatible with both iOS Find My and Google Find Hub apps. It offers a 150-meter Bluetooth range, real-time location updates, and encrypted data security. Rated IP67 waterproof, it withstands dust and water immersion up to 30 minutes at 3 feet depth. With a replaceable battery lasting up to 12 months, it’s the ultimate smart locator for keys, luggage, and valuables.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.