A World Without Email: Reimagining Work in an Age of Communication Overload

Outstanding read and extremely insightful. Worth purchasing.

I have bought this book on impulse, seeing the eponymous phrase “World without email” which seems to suggest that email is a menace worthy of nothing short of eradication. Not feeling particularly oppressed myself, I was wondering what exactly is the problem Cal Newport attributes to emails and what the “reimagining” is about. While the book turned out to be highly enjoyable, full of good insights and not that much anti-technology, I am not sold on the author’s belief that electronic communication is stifling the effectiveness of work. Our habits are.It is true that you can spend the whole day in your inbox. You can feel productive - so many messages sent! So many people can see how responsive you are! - without actually delivering much in the whole day. You can offload work to other people just by clicking “reply”. You can FYI everyone in the team (and beyond) in a pretense that their silence means agreement. All of that is easy with email, and all of that is oftentimes unnecessary. We are inundated with excessive messages. Cal - in the first part of the book - traces the reasons to the fundamental property of email being vastly quicker and cheaper than paper letters or phone calls. Couple that with our innate tendency to respond to social cues, the reasoning goes, and no wonder the inbox became the place we visit every couple minutes. The author claims this reinforcing relation between the electronic communication and human psychology to be so strong that he uses the argument of “technological determinism”. Back in the nineties, the offices switching from paper to email expected reductions of time spent on communication, but it turned out the volume of messaging increased dramatically, kept growing ever since and became the new normal in the office work.But, I dare to say, we are not losing precious time and attention on corporate spam because email - as a technology - destined us to do so. I believe the whole situation is just convenient to many employees, who would not have that much to do if emails stopped flowing in. Moreover, many organisations are toxic, with people fearing of being judged as slackers without email trail justifying their efforts. Last, but not least - engaging in email threads is easier than actual knowledge work. I believe that rather than the effortlessness of the technology, it is the prevalent office conformism and minimisation of mental effort that lead to excessive time spent on emails. As Cal notices, “the underlying value of the constant electronic communication that defines modern work is never questioned”. This value is low - but it’s part of the common landscape, and it is rather a minority of people who tend to question how their companies work. On the other hand, there are some people who do value uninterrupted time - mainly in the knowledge-based jobs (where quality suffers greatly from interruptions); the second part of the publication is devoted to existing communication/collaboration techniques used in IT, engineering and scientific organisations.While I have some doubts about the reasoning shown in the “why email hurts us” part of the book, it was more enjoyable to read than the “solutions” part, which is perfectly in order but felt just a bit dull. Moreover, I don’t feel there is anything radical or visionary to warrant the “reimagination” of work promised in the title. Setting up processes for repeatable work, using task boards, reducing people synchronisation by giving them autonomy - none of that is new or cutting-edge. It’s common sense applied to motivated people.It is a good book, it highlights an important problem, it is well written - but I am not sure if it can spark a revolution. Still, food for thought. Recommended.

Great book

I received this book TODAY and have been tearing through it. I can always rely on Cal to produce high-quality argument-type books, which identify serious, modern-day problems (usually related to human cognition, concentration and productivity) and then propose solutions. His prior book, Digital Minimalism, was my favorite book of 2019.The clarity in Cal's thinking is second to none. He is garnering a rabid fan base because of his demonstrable success as he practices what he preaches. I just discovered his podcast (Deep Questions), and absolutely love that too. He speaks like he writes: with precision and wisdom; Every word is concise and useful. And of course, his blog is central to his hive of followers, which I have not consumed that much of to be honest. But I read is prior works of Digital Minimalism, Deep Work, and So Good they Can't Ignore You. They were all extremely satisfying reads. You'll love his work if you like personal development, self-actualization, productivity, and living an intentional, well-balanced life.I'm a sucker for research books on the effects of modern-day consumer tech. And Cal owns this space. He puts his professorial research skills to use as a purveyor of desperately needed insights in a world dominated by distraction. We check our email inboxes every six minutes. Email has "transformed our workflow" under our noses. It's a "radical shift" in work culture, which has amounted to a drag on productivity. It's a "constant state of unease in a low-grade background of humdrum anxiety." Those are just a couple of gem, hard-hitting quotes you'll find in this book.Consistent with his other books, Cal keeps the table of contents simple and efficient. It has two parts: 1) The Case Against Email and 2) Principles in a World without Email. I'm a practicing lawyer and I very much appreciate Cal's thesis type of writing. His prose has always been crisp, punchy, and persuasive. He comes across in all mediums as honest, smart, and prescient.I will check back in when I finish the book, or will post my final review on Goodreads. Cal, thank you SO much. I've been telling my friends that I've been waiting for your follow-up to Digital Minimalism. I learned of this book through your podcast feature on Todd Henry's Accidental Creative.

No doubt about it, email sucks. It’s full of false urgency and the sort of endless interruptions that make modern knowledge work such a drag. While computer science professor and productivity guru Cal Newport does an excellent job diagnosing and explaining how email became central to our “hyperactive hive mind” affliction, his prescriptions for change are largely theoretical. At their most concrete, they are most applicable to software development shops motivated to keep their deadline-driven code monkeys insulated from frequent interruptions from the marketing team.To be sure, there are good ideas in this book, and the sections on how we got here — and what it’s costing us — are worth the price of admission. Just know ahead of time that Newport has left the work of designing “a world without email” to others.This is a point he freely admits in his conclusion, where he offers a sort of apology for not following his strong opening chapters with the sort of recommendations I was hoping to find:“The ideas in these latter chapters aren’t meant to be a comprehensive playbook, as I’m an academic, not a business expert, but I hope that their specificity will be useful in sparking the development of new strategies custom-fit to the particular circumstances that define your organization or individual professional life.”

Thought-provoking book that makes you consider your use of screens and technology. This is an interesting read.