Apple iPhone 13, 128GB, Midnight - (Renewed)

Only had this phone 15 mins and fell in love with it, great phone, great battery life (100% health) and amazing camera condition. It was well worth the 245 pounds that I spent on it and is a perfect size

Arrived in perfect condition with hundred percent battery health and so far it works perfectly

I purchased the iphone 13 refurbished and advertised as excellent condition.Touchscreen appeared to have an intermittent fault from day 1 but initially put it down to data and app transfer from old iphone. I did start the process of a return, however, i decided to explorer other reasons for why this would be intermittently failing.Software update, screen protector and accessories were all investigated but when i attempted to put the torch on in a cold night (-7) the screen flashed and became unresponsive and eventually did not light up at all. Pictures of all the edges and screen were provided to show no impact damage but, on return to the seller for investigation and repair the unit, they found cracks on the screen under the screen which they feel is due to impact. I don't believe this to be the case, i believe the phone was sold faulty. If these cracks/ stress fractures could be seen by the time the seller received the unit its just further evidence to suggest this screen was always damaged and i could not see it. I would not purchased from this seller because i do believe they sold me a damaged phone.Big mistake to give them the benefit of the doubt and look into other reasons into why the unit was intermittently faulty instead of returning immediately. If you find yourself in the same position return immediately the unit is probably faulty.

Fast delivery, perfect condition, perfect battery life, no scratches and a free case

This phone arrived through the letterbox without having to sign (then I got some cheap bags delivered a few days later which I had to sign for!) I was not happy that it dropped to the floor and the packaging wasn't very padded, but was undamaged luckily. The phone itself is awesome and I think I got it quite cheaply. Some local shops were selling the same phone for £60 more. It looks brand new and my son was super happy with his birthday present.

Item arrived in excellent condition well packaged. Accessories: charger and pin (to open/release SIM card). Did not come in iPhone box - but not a problem for me.Very happy with purchase.

Ordered two days ago, wonderful condition, reasonably priced and unmarked.

The phone that was sent to me wouldn’t work or even turn on unless it was constantly in charge. As soon as i would take it out the charger, i would be able to use it for 10 mins and then it would completely power off and not turn back on until put back in the charger. For example; if charged to 80% or 50% it would still turn off after 10 minutes or so. Then they sent a faulty link where we weren’t able to print it out and even at the post office they weren’t able to use the link. As I tried to request a refund or a replacement for the item I wasn’t able to and now I’m stuck with a phone that doesn’t work.